Gempool is working closely with a leading multinational looking to increase their support requirements to their worldwide customer base. In this role you will be responsible for providing best in class client service for all internal and external customers you will utilise technical expertise and familiarity with company products and procedures. Some of the responsibilities include: Answer customer calls promptly and professionally, within required service level expectation Troubleshoot, and resolve all service issues promptly and thoroughly Utilize analytical and creative problem-solving skills to resolve customer issues in a timely manner Provides excellent customer service including writing and verbal communication…
Role Purpose Warehouse Operative is an Operational role that focuses on two distinct elements: As a warehouse operative, working as part of a team in the warehouse in order to ensure we deliver against targets and in conjunction with the Warehouse Manager, be part of the planning, organising and reporting structure that is critical in meeting and delivering against business demands. Principle Responsibilities Adhere to and maintain compliance with all Health and Safety procedures within your work. Ensuring you are responsible for yourself and/or team members who report into you. Ability to actively operate as part of the…
Role Purpose You will be responsible for carrying out installations and service calls to residential and small to medium size enterprise customers for broadband, TV, phone and Smart Home products. Principle Responsibilities 1. Adhere to and maintain compliance with all Health and Safety procedures within your work. Ensuring you are responsible for yourself and/or team members who report into you. 2. Carrying out installation and service calls for TV, phone, Smart Home products and Internet on the customer's premises. 3. Deliver an excellent customer experience from initial phone call to job completion in the home. 4. Target and KPI…
Role Purpose We are seeking satellite engineers who will work with us as self-employed partners across Ireland. You will be responsible for servicing and installing satellite television on behalf of our client SKY. The successful candidates will work for Actavo installing and maintaining Satellite Television services on behalf of SKY. This is a fantastic opportunity to join a progressive and dynamic Company, installing on behalf of a fast-paced growing business with over 1M customers in Ireland. A full, current driving licence, own van (preferably 5 years old or less) fully taxed, insured and roadworthy and Public Liability and Employer Insurance…
Role Purpose You will be responsible for carrying out installations and service calls to residential and small/medium size enterprise customers for broadband, TV, and phone. Principle Responsibilities Adhere to and maintain compliance with all Health and Safety procedures within your work. Ensuring you are responsible for yourself and/or team members who report into you. Carrying out installation and service calls for TV, phone, and Internet on the customer's premises. Deliver an excellent customer experience from initial phone call to job completion in the home. Target and KPI focused and willing to work flexible hours as required to fit the…
What you will be responsible for? Supervision of Crews and Sub Contractors Allocation of daily workload to crews Programming and planning works Checking plans, drawings and calculations Managing, monitoring and interpreting contract documents Resolving technical difficulties and monitoring quality Adhere to all Health and Safety procedures Managing contract documentation. Interpreting contract designs documents. Liaising with client / engineers and ensuring compliance with necessary regulations. Ensuring quality in line with specifications. What Knowledge, Skills & Abilities do you require? 5+ Years industry experience and or Degree in Civil Engineering. Ability to communicate effectively and command respect Computer literate - intermediate knowledge…
Role Summary Actavo is currently recruiting Installation Engineer nationwide. Actavo in conjunction with our partners in SIRO (a joint venture between Vodafone and the ESB) is involved in a multi-billion euro fibre telecoms roll out throughout Ireland. We are looking for Installation Engineer who will be responsible for the installation of fibre cable into residential homes and delivering high speed broadband and IP TV packages to residential customers. Qualifications/Experience Full clean driving licence Excellent customer service skills Good technical acumen Excellent attitude to Health & Safety CMP5 Level 1 OH/UG or Level 3 OH/UG
Role Summary Actavo is currently recruiting Installation Engineer nationwide. Actavo in conjunction with our partners in SIRO (a joint venture between Vodafone and the ESB) is involved in a multi-billion euro fibre telecoms roll out throughout Ireland. We are looking for Installation Engineer who will be responsible for the installation of fibre cable into residential homes and delivering high speed broadband and IP TV packages to residential customers. Qualifications / Experience Full clean driving licence Excellent customer service skills Good technical acumen Excellent attitude to Health & Safety CMP5 Level 1 OH/UG or Level 3 OH/UG
BUSINESS DEVELOPMENT MANAGER Ludgate Hub is located in Skibbereen for the past 5 years, Ireland's first 1GB connected town and is a digital workplace for national and local small businesses, and potentially for teams within international businesses, as well as offering a great remote working alternative to continual commuting to Cork city and beyond. Its aim is to create a new model for successful rural digital economies. As Ireland’s first rural digital hub, their goal is to facilitate the creation of 500 jobs in West Cork, playing their part in creating a sustainable community in the region. It has generated…
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