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Customer Service Representative

Role Purpose Actavo's Customer Service Administrator works as a support agent and is responsible for supporting both customer inbound calls and Service Engineer calls for our Virgin Media In-Home Network. Responsible for responding to other client enquiries whilst dealing with customer issues and complaints in a professional manner.    Principle Responsibilities 1. Adhere to and maintain compliance with all Health and Safety procedures within your work. Ensuring you are responsible for yourself and/or team members who report into you. 2. Answering and resolving inbound call enquiries and demonstrating ownership of customer issues in terms of follow up and escalation of…

Customer Service Representative

Why choose Actavo A career at Actavo gives you the opportunity to join in the creation of infrastructure that brings life, energy and communication to the world. We are thousands of dedicated people working creatively to make a mark on how we live. Our diverse workforce which represents over 40 countries allows us to better serve the communities in which we operate. Our success is directly linked to the performance and capability of our people. By ensuring that each and every employee is given the opportunity to reach their full career potential we can reach our goals together. Whether you…