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It Level 1 Applications Support

IT Level 1 Applications Support

Job Summary:  Obelisk’ IT Development department develop and support both inhouse and purchased systems. Our inhouse Project Management system is developed in Visual Basic, Javascript/jQuery, HTML and CSS. Our HR & Asset management systems are PHP based systems and both connect to a MySQL database. A new role has opened up to provide phone, email and deskside support to users of all our systems (both inhouse developed and purchased) and also learn our systems to assist our development team in the software development lifecycle.     Key Tasks and Responsibilities:   Level 1 System Support Monitor Support Helpdesk & Prioritise…