Vista People Executive Search
Centric Health, putting your humanity at the heart of everything
Centric Health provides Primary Healthcare GP and Dental Services, Urgent Care, Radiology Services, Diabetic Retinal Screening and Occupational Services to over 200,000 patients in Ireland and the UK each year. The company employs 840 people and is considered to be a dynamic game-changer in healthcare.
Centric Health is currently seeking an IT Operations Manager to manage the daily IT operations of the business. The role ‘s responsibilities include the proactive management of daily tasks and systems, ensuring the IT team meets the needs of the business across the board. The position will require a dedicated, passionate, high energy IT professional who can deal with multiple stakeholders and manage demand process of scheduling resources between support, maintenance and projects. Reporting to the Director of Operations.
Additional Responsibilities include:
Ownership of all IT operational maintenance activities to be performed on Centric infrastructures.
Work with IT staff and third parties to develop proactive maintenance plans, scheduling and maintenance windows, and implementation and follow-up.
Oversee demand management process and IT schedules. Work with engineers to develop priority between support needs, proactive maintenance activities and project-based work for Centric Internal Support.
Review and schedule operational maintenance activities with stakeholders and IT staff
Architecture/strategy and budget planning for technology security Management of and Reporting of Information Security and Data Protection risks within technology
Update, manage and raise awareness of Technology Security Requirements, Baselines, Standards
Proactively manage the IT team and third parties.
Be an escalation point for the engineering and development staff for complex issue resolution
Ensure technician adherence to company and IT policies and procedures.
Emergency escalation point for major issues, including after-hours and weekend on call rotation
Specific skills include, but are not limited to, the ability to:
· Prior resource management experience
· Excellent organizational and follow-up skills with strong attention to detail
· Superior end user service skills and experience in a client-facing role
· Solid understanding of networking concepts: routing protocols, network segmentation and firewall device management
· Disaster Recovery/ Business Continuity design, implementation is a plus
· Effective and positive role model, mentor and leader
The candidate should have at least 5+ years’ experience in an Information Security Governance, Risk and Compliance role with a technology organisation.
Knowledge of the following or equivalent would be desired: –
ISO-27000 Series of Standards
NIST Cybersecurity Framework
Data Protection and Personal Data Governance
Enterprise Risk Management
Vendor security governance, risk and compliance management.
Technical knowledge of large scale Information Systems, WAN and LAN Networks
Other desirable Certifications for this role include: –
ISO-27001 Certified Implementer and/or Auditor
CIPP/E Certified Information Privacy Professional
ISACA Certified Information Security Manager (CISM)
ISACA Certified in Risk and Information Control (CRISC)
ISC2 Certified Information Systems Security Professional (CISSP) Degree in relevant Engineering or Computer Science Discipline
Vista People Executive Search has been retained exclusively by Centric Health to fill this position.